Disclaimer
Please read this carefully to understand the nature and limits of TraceBag's services.
Last updated: July 1, 2026
1. General Information
The information on this website and provided through TraceBag's plans is intended for general guidance on travel assistance matters only. While we aim to keep information accurate and current, TraceBag makes no representations or warranties of any kind, express or implied, about its completeness, accuracy, or suitability for your specific situation.
2. We Are an Assistance Provider, Not an Insurer
Important
TraceBag is a travel assistance and claims facilitation service. We are not an insurance company, and none of our plans — including Luggage Protection, Flight Disruption Assistance, Bundle Assistance, or Overseas Medical Claims Assistance — are insurance policies. We help you navigate processes, coordinate with relevant parties, and file claims; we do not underwrite risk or guarantee payment of any claim.
3. Third-Party Services
Our assistance often involves coordinating with airlines, hospitals, insurers, diagnostic networks, and roadside service providers. TraceBag is not responsible for the decisions, delays, service quality, or conduct of these third parties. Any compensation, treatment, settlement, or service is governed entirely by that third party's own terms, policies, and applicable regulations.
4. No Guarantee of Outcome
TraceBag makes every reasonable effort to assist members promptly and effectively. However, outcomes such as baggage recovery, compensation for flight disruption, roadside response times, or medical claim approval depend on factors outside our control, including airline policies, insurer decisions, aviation regulations, weather, and local conditions. We do not guarantee any specific result, timeline, or amount.
5. Accuracy of Information
Plan pricing, features, and terms described on this website are accurate as of the date published and may change without prior notice. Where anything on this website conflicts with your specific membership documentation, the membership documentation will apply.
6. External Links
Our website or communications may contain links to third-party websites (such as airline or insurer portals) for your convenience. TraceBag does not control and is not responsible for the content, accuracy, or privacy practices of these external sites.
7. Limitation of Liability
To the fullest extent permitted by law, TraceBag, its team, and its assistance partners will not be liable for any indirect, incidental, or consequential loss arising from your use of our services or reliance on information provided through this website. Our total liability in any case is limited to the amount you paid for the relevant plan.
8. Contact Us
If anything on this page is unclear, reach out to us at support@tracebag.in or through our contact page — we're happy to explain how our services work before you purchase a plan.